Patient Engagement

Majority of employees are satisfied with their health plan
Feb 06 | Susan Morse
The same 71 percent are concerned that the cost of their healthcare will continue to rise, survey says.
Patients are the new payers in healthcare
Feb 06 | Beth Jones Sanborn
TransUnion Healthcare's Revenue Cycle leader Jonathan Wiik will shed light on evolving healthcare payment landscape where patients now…
University of Virginia utilizes agile framework to improve patient experience
Feb 05 | Jeff Lagasse
Chris Mitchell, a business intelligence developer at the University of Virginia Medical Center, will explore the…
$282M in waste in Washington State
Feb 02 | Jeff Lagasse
Low-value healthcare services, sometimes cited as overuse or waste, refers to medical tests and…
When patients get lost in the rev cycle
Jan 30 | Beth Jones Sanborn
Patient engagement expert Jan Oldenburg calls on hospitals to proactively make changes that enables consumers to access pricing…
Inside Cleveland Clinic's remote revenue cycle program
Jan 26 | Beth Jones Sanborn
Enabling employees to telecommute and perform patient pre-registration and financial…
Jan 26 | Susan Morse
Health system's marketing team uses data to target higher-paying commercially insured consumers…
revenue cycle management
Jan 26 | Beth Jones Sanborn
Dissatisfaction generally occurs when a patient feels misled or not fully informed prior to service.
Study: Improve star ratings to win more patients
Jan 25 | Jeff Lagasse
New results showed nursing homes that got an additional star on the one-to-five scale gained more admissions.
More patients shopping for new doctor than you think
Jan 24 | Jeff Lagasse
It's true of parents and millennials alike that more than half are looking for a new doctor and the reasons they…