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Patient Engagement

Jun 17 | Jeff Lagasse
Just one subtle comment expressing workplace frustration was enough for people to view someone as a less credible health…
Jun 12 | CarePayment
In an ideal scenario, a patient who cannot pay the medical balance in full inquires about payment options and…
Jun 11 | Jeff Lagasse
Urgent care clinics cater to a growing need for consumer service and convenience, and partnering…
Jun 11 | Susan Morse
The national project is aimed at developing financially sustainable…
Jun 05 | Jeff Lagasse
Consumers are also interested in technologies that will help them manage their health and engage with…
Jun 05 | Susan Morse
High-deductible plans have made patients major payers of their healthcare, putting a strain on providers dependent on this…
Jun 04 | Mark Klimek
Premiums for employer-sponsored insurance plans over the last 10 years rose 55 percent, twice as fast as…
May 28 | Mark Klimek
Insurers miss the mark when it comes to member expectations for the kind of consumer experiences they get from other industries.
May 24 | Jeff Lagasse
Fewer than one in five are currently receiving information on how to avoid, manage, or mitigate the effects of a…

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