Patient Engagement

Nov 30 | Jeff Lagasse

More than 758,000 people select healthcare plans in the third week of open enrollment

That brings the total number of enrollees to 2.4 million, a 41% jump over last year but also with more…

READ

To help with issues such as stress, BCBSMA is offering a digital behavioral program to employers.

Nov 25 | Susan Morse

Blue Cross Blue Shield of Massachusetts offers digital behavioral health solution

Learn to Live was added to insurer benefits to address behavioral health disorders, which are among the most…

READ

Person wearing stethoscope handles papers and a calculator

Nov 24 | Susan Morse

Hospitals need to post their negotiated prices in less than six short weeks

Barring an appeals court decision overturning the rule, the mandate goes into effect on January 1, 2021.

READ

Person in medical jacket consults with person in hospital bed

Nov 19 | Jeff Lagasse

Artificial intelligence in oncology care saved $3 million for one Texas provider

Automating risk stratification kept patients out of the ER, giving financial incentive to move to an…

READ

Benefit design would lessen impact of high-deductible plans, AMA says.

Nov 17 | Susan Morse

AMA promotes benefit design to mitigate cost of high-deductible plans

Payers, employers, organized medicine and researchers can alter the mounting financial and clinical barriers patients…

READ

Nov 11 | Jeff Lagasse

Patients prefer doctors who share their same race/ethnicity

The findings underscore the need for health systems to address issues of implicit biases and to diversify the physician workforce.

READ

Sticker printed with "People love us on Yelp"

Nov 11 | Jeff Lagasse

Online physician reviews are met with distrust among medical professionals

Patients tend to trust reviews, while physicians don't, and the physicians just may be right.

READ

Nov 09 | Mike Miliard

University of Rochester serves rural patients, reduces ED burden with telebehavioral health

As part of the new Patient Experience Digital Series, two clinicians explain how a virtual care…

READ

Nov 06 | Susan Morse

Payer Notebook: AHIP takes issue with proposed rule on coverage for FDA-approved breakthrough devices

UnitedHealth Group has announced a living donor program to give $12,000 to individuals…

READ

Person in scrubs takes a plastic card from person at desk

Nov 05 | Susan Morse

Automating revenue cycle on the back end improves patient engagement on the front

For one health system, robotic process automation equates to about 27,000 hours in a month saved, which…

READ

Pages

Featured Resources

Care Collaboration Success for Improved Outcomes The nature of our healthcare ecosystem has been one of siloed care. Rarely do payers, providers and local resources come together with the patient's well-being prioritized as a unifying mission. Read how these organizations are getting it right.

Debunk the Myth: Outsourcing Doesn't Mean Losing Control With shifts in payer mixes and reimbursement structure, the margin of reimbursement has been shrinking steadily over the last five years. How do revenue cycle leaders navigate payment reform while maintaining stable business office operations?

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient ...

MostPopular

28-year-old volunteer in AstraZeneca COVID-19 vaccine trial dies

CVS Health expands COVID-19 testing services

CMS is expected to release new rebate rule soon

Average cost of COVID-19 hospitalizations is $34,662 to $45,683

News

Healthcare mergers and acquisitions in 2016: Running list While 2015 was a record-breaking year in healthcare mergers and acquisitions, 2016 saw more change as organizations across the industry adjust and adapt to the evolving financial landscape.

Once-failing hospitals say accountability, transparency key to surviving fallout from failing patient safety grades When Leapfrog released their Spring 2016 patient safety grades recently, 15 hospitals got slapped with a very public 'F' grade casting a spotlight on them that no institution wants. ...

Analyze this: Health systems, health plans get to the core of big data Pamela Peele knows that people who subscribe to cooking magazines have a much higher risk of going to the emergency room. But how she knows that is a whole other story.

Whitepapers

Clinical Quality Measures 101 Although quality-reporting programs such as meaningful use provide incentives to help providers implement and use electronic health records (EHRs) to collect and report on clinical data, practices often need help deciding what data to collect, which measures to report ...

Search form

Patient Engagement

Pages

Publications

Education

Career Advancement

Newsletters

About us