Patient Engagement

Jun 12 | CarePayment

How to choose the best patient financing solution for providers and patients

In an ideal scenario, a patient who cannot pay the medical balance in full inquires about payment options and…

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Jun 11 | Jeff Lagasse

Health systems partnering with urgent care clinics can strengthen brand, attract new revenue

Urgent care clinics cater to a growing need for consumer service and convenience, and partnering…

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Jun 11 | Susan Morse

28 health systems in Medicaid Transformation Project look to lower costs and improve outcomes in behavioral health

The national project is aimed at developing financially sustainable…

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Jun 05 | Jeff Lagasse

Consumers and physicians say convenience must be the foundation of any health strategy

Consumers are also interested in technologies that will help them manage their health and engage with…

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Jun 05 | Susan Morse

Change Healthcare unveils patient-centric payment model

High-deductible plans have made patients major payers of their healthcare, putting a strain on providers dependent on this…

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Jun 04 | Mark Klimek

Report shines a harsh light on the cost of high-deductible plans to consumers

Premiums for employer-sponsored insurance plans over the last 10 years rose 55 percent, twice as fast as…

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May 28 | Mark Klimek

Health plan satisfaction with benefits coverage is rising

Insurers miss the mark when it comes to member expectations for the kind of consumer experiences they get from other industries.

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May 24 | Jeff Lagasse

Members want to hear from their health plans more regularly, survey shows

Fewer than one in five are currently receiving information on how to avoid, manage, or mitigate the effects of a…

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May 20 | Jeff Lagasse

Vast majority of patients would show more loyalty to providers if they had access to holistic health and wellbeing support

Most adults say it's important their provider offer programs…

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May 15 | Jeff Lagasse

Millennial healthcare preferences are a departure from the status quo

Millennials are more likely to be uninsured compared with the older generation, saying it's too expensive.

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Pages

Featured Resources

Debunk the Myth: Outsourcing Doesn't Mean Losing Control With shifts in payer mixes and reimbursement structure, the margin of reimbursement has been shrinking steadily over the last five years. How do revenue cycle leaders navigate payment reform while maintaining stable business office operations?

Beyond Dollars and Cents: A Closer Look At Value Beyond the expected improvement in specific metrics, many organizations that outsource RCM with a trusted and certified partner are seeing several ancillary benefits of such agreements.

Care Collaboration Success for Improved Outcomes The nature of our healthcare ecosystem has been one of siloed care. Rarely do payers, providers and local resources come together with the patient's well-being prioritized as a unifying mission. Read how these organizations are getting it right.

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News

Analyze this: Health systems, health plans get to the core of big data Pamela Peele knows that people who subscribe to cooking magazines have a much higher risk of going to the emergency room. But how she knows that is a whole other story.

Once-failing hospitals say accountability, transparency key to surviving fallout from failing patient safety grades When Leapfrog released their Spring 2016 patient safety grades recently, 15 hospitals got slapped with a very public 'F' grade casting a spotlight on them that no institution wants. ...

Healthcare mergers and acquisitions in 2016: Running list While 2015 was a record-breaking year in healthcare mergers and acquisitions, 2016 saw more change as organizations across the industry adjust and adapt to the evolving financial landscape.

Whitepapers

Clinical Quality Measures 101 Although quality-reporting programs such as meaningful use provide incentives to help providers implement and use electronic health records (EHRs) to collect and report on clinical data, practices often need help deciding what data to collect, which measures to report ...

Credible, Defensible Estimates In healthcare, every interaction with the patient matters. Especially in today’s environment of continuous improvement, efforts have been concentrated on coordination among providers, the patient care experience and quality outcomes – all laudable goals.

Gaining Actionable Insight into Financial Systems and Areas Impacting the Revenue Cycle Hospital systems across the country are looking to streamline their billing and collection processes to become more efficient and better compete in their markets. The challenge many face is how to turn the data ...

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