Patient Engagement

Jul 01 | Susan Morse

Encounter notifications spur a better transition of care that prevents readmissions

Providers can reduce liability, avoid readmissions, prevent costs, and have greater patient satisfaction…

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Jun 29 | Susan Morse

Loneliness is an issue for COVID-19 patients that tech alone can't solve, says former HIMSS employee

Former employee and HIMSS board member Frank Cutitta just marked his 100th day recovering…

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Jun 23 | Susan Morse

Highmark, Kaiser, Humana rank highest for satisfaction in study of Medicare Advantage plans

MA plan members want more information on telehealth, according to the J.D. Power U.S. Medicare…

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Jun 18 | Jeff Lagasse

Men less likely than women to seek mental healthcare during COVID-19

A variety of factors, from a lack of behavioral health providers to social stigma, contribute to an increased risk for…

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Highmark skyscraper, Pittsburgh. Photo by <a href="https://www.flickr.com/photos/94502827@N00/90931169/">Brent Moore</a>

Jun 17 | Jeff Lagasse

Highmark, HealthNow New York announce affiliation agreement

The stated goal is to drive better health outcomes, manage costs, improve affordability and boost engagement.

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Jun 16 | Kat Jercich

HHS rollback of protections for transgender people could make it harder to provide care

Providers say patient reluctance to disclose their identities could present problems on both an…

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Jun 15 |

New contact center model helped Dana-Farber improve the patient experience

Staff, not vendors, answers calls and have available the patient's EHR information.

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Jun 11 |

Uber Health's non-emergency medical transportation platform addresses the social determinants

Providers can schedule rides for patients, get real-time GPS tracking and message drivers.

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Jun 09 | Mallory Hackett

Report says Abbott's FreeStyle Libre 14 day system cuts diabetes management costs

The study found that flash continuous glucose monitoring system can cost about 60% less than traditional…

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Jun 03 |

Interoperability can save lives, says b.well Connected Health CEO

CEO Kristen Valdes began b.well after her daughter Bailey's near-death experience.

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Featured Resources

Beyond Dollars and Cents: A Closer Look At Value Beyond the expected improvement in specific metrics, many organizations that outsource RCM with a trusted and certified partner are seeing several ancillary benefits of such agreements.

Care Collaboration Success for Improved Outcomes The nature of our healthcare ecosystem has been one of siloed care. Rarely do payers, providers and local resources come together with the patient's well-being prioritized as a unifying mission. Read how these organizations are getting it right.

Debunk the Myth: Outsourcing Doesn't Mean Losing Control With shifts in payer mixes and reimbursement structure, the margin of reimbursement has been shrinking steadily over the last five years. How do revenue cycle leaders navigate payment reform while maintaining stable business office operations?

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Healthcare mergers and acquisitions in 2016: Running list While 2015 was a record-breaking year in healthcare mergers and acquisitions, 2016 saw more change as organizations across the industry adjust and adapt to the evolving financial landscape.

Analyze this: Health systems, health plans get to the core of big data Pamela Peele knows that people who subscribe to cooking magazines have a much higher risk of going to the emergency room. But how she knows that is a whole other story.

Once-failing hospitals say accountability, transparency key to surviving fallout from failing patient safety grades When Leapfrog released their Spring 2016 patient safety grades recently, 15 hospitals got slapped with a very public 'F' grade casting a spotlight on them that no institution wants. ...

Whitepapers

Clinical Quality Measures 101 Although quality-reporting programs such as meaningful use provide incentives to help providers implement and use electronic health records (EHRs) to collect and report on clinical data, practices often need help deciding what data to collect, which measures to report ...

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