Ambulatory Care

Ambulatory Care

Nov 11 | Jeff Lagasse

Patients prefer doctors who share their same race/ethnicity

The findings underscore the need for health systems to address issues of implicit biases and to diversify the physician workforce.

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Sticker printed with "People love us on Yelp"

Nov 11 | Jeff Lagasse

Online physician reviews are met with distrust among medical professionals

Patients tend to trust reviews, while physicians don't, and the physicians just may be right.

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A telehealth consultation via handheld screen

Nov 10 | Jeff Lagasse

Telehealth reduces cancellations for care during COVID-19 pandemic in large Ohio health center

Some patients remain wary of going into the clinic, with lack of transportation and other…

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Person using phone and laptop at a coffee shop

Oct 23 | Mallory Hackett

Baptist Health uses digital technology for improved patient follow-through

Financial wellbeing depends on earning a patient's loyalty for life, says VP of business innovation and…

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This is a renewed agreement to ensure that Cigna’s Floridian members can continue to have uninterrupted access to their providers through Envision.

Oct 22 | Mallory Hackett

Cigna renews partnership with Envision Healthcare to give in-network access in Florida

This is a renewed agreement to ensure that Cigna's Floridian members can continue to have…

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Oct 14 | Mallory Hackett

RWJBarnabas Health's most valuable resource during the pandemic? Its clinicians

RWJBarnabas is partnering with St. Peter's and will announce a definitive agreement to acquire Trinitas…

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Oct 07 | Jeff Lagasse

MGMA outlines guidance for providers restoring volumes during COVID-19 pandemic

Winning back patient trust is essential to stemming the avoidance of deferred care and pumping life back into…

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Patient holds a tablet with image of healthcare provider

Oct 06 | Jeff Lagasse

Americans want mental healthcare via telehealth, but data security worries remain

New technologies also benefit providers as they look to retain service line revenues by offering remote care.

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Oct 01 | Jeff Lagasse

Northwell website patterns predict COVID-19 caseload

The system's dashboard has resulted in a rolling two-week forecast that has closely mirrored caseload to date.

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Hooded hacker with screen showing letters

Sep 29 | Jeff Lagasse

Universal Health Services hit with cyberattack that shuts down IT systems

Computer systems began to fail over the weekend, forcing some hospitals to file information with pen and paper.

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Featured Resources

Debunk the Myth: Outsourcing Doesn't Mean Losing Control With shifts in payer mixes and reimbursement structure, the margin of reimbursement has been shrinking steadily over the last five years. How do revenue cycle leaders navigate payment reform while maintaining stable business office operations?

Care Collaboration Success for Improved Outcomes The nature of our healthcare ecosystem has been one of siloed care. Rarely do payers, providers and local resources come together with the patient's well-being prioritized as a unifying mission. Read how these organizations are getting it right.

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient ...

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Healthcare mergers and acquisitions in 2016: Running list While 2015 was a record-breaking year in healthcare mergers and acquisitions, 2016 saw more change as organizations across the industry adjust and adapt to the evolving financial landscape.

Once-failing hospitals say accountability, transparency key to surviving fallout from failing patient safety grades When Leapfrog released their Spring 2016 patient safety grades recently, 15 hospitals got slapped with a very public 'F' grade casting a spotlight on them that no institution wants. ...

Analyze this: Health systems, health plans get to the core of big data Pamela Peele knows that people who subscribe to cooking magazines have a much higher risk of going to the emergency room. But how she knows that is a whole other story.

Whitepapers

Clinical Quality Measures 101 Although quality-reporting programs such as meaningful use provide incentives to help providers implement and use electronic health records (EHRs) to collect and report on clinical data, practices often need help deciding what data to collect, which measures to report ...

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