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Customer experience is a crucial part of a health organization's success--and it's growing in importance as more providers switch to value-based models of care. What can providers...
While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn...
It is a complicated time for the healthcare industry. The vast number of players competing for space leaves consumers in a tangled ecosystem of insurers, providers and pharmaceutical...
Healthcare digitization is still often perceived as being an endeavor on the level of the individual healthcare system or nation state. While there is some truth in that, it is equally...
The first HIMSS Insights eBook addresses the challenges of innovating in large organizations and health systems. Innovation is not about adding new layers of technologies, instead it should...