More on Revenue Cycle Management

Geisinger, CHRISTUS, among top award winners for revenue cycle performance at HFMA

These organizations have superior processes for communicating complex financial issues to patients, says HFMA CEO Joseph Fifer.

Susan Morse, Managing Editor

The Healthcare Financial Management Association has awarded 17 providers with the 2017 MAP Award for High Performance in Revenue Cycle.

The MAP award goes to organizations that measure performance, apply evidence-based improvement strategies and perform to the highest standards.

Awards this weekend during HFMA's Annual National Institute conference in Orlando were given to four integrated delivery systems, two hospital systems, seven individual hospitals, and four physician practices.

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Nearly 50 facilities began the application process for this year's award.

The winners for integrated delivery systems are CHRISTUS Trinity Mother Frances Health System in Tyler, Texas; Geisinger Health System; Danville, Pennsylvania; Presbyterian Healthcare Services in Albuquerque, New Mexico; and Saint Francis Health System in Tulsa, Oklahoma.

The winning hospital systems are Sharp HealthCare in San Diego, California; and St. Elizabeth Healthcare in Edgewood, Kentucky.

The winning individual hospitals are Legacy Good Samaritan Medical Center in Portland, Oregon; Lowell General Hospital in Lowell, Massachusetts; Murray-Calloway County Hospital in Murray, Kentucky; Princeton Baptist Medical Center in Birmingham, Alabama; OhioHealth Riverside Methodist Hospital in Columbus, Ohio; St. Clair Hospital in Pittsburg, Pennsylvania; and St. Luke's Hospital in Chesterfield, Missouri.

The winning physician practices are ENT & Allergy Associates, LLP in Tarrytown, New York; Privia Medical Group in Arlington, Virginia;

St. Elizabeth Physicians in Crestview Hills, Kentucky; and Virginia Eye Institute in Richmond, Virginia.

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The awards recognize providers that have excelled in meeting industry standard revenue cycle benchmarks, implemented patient-centered recommendations and best practices as set by HFMA and achieved outstanding patient satisfaction.

Award recipients are industry leaders that share proven strategies with their colleagues, according to HFMA.

"Congratulations to all of our winning organizations, which have not only adopted HFMA's Best Practices for Patient Financial Communications but also achieved excellence in revenue cycle overall," said HFMA President and CEO Joseph J. Fifer. "These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways."

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Geisinger Health System Executive Vice President and CFO Kevin Brennan said, "Everything we do at Geisinger centers around our patients, and earning the MAP Award is an important external recognition of our team's commitment to patient-centered best practices. Effective revenue cycle management contributes tremendously to the operational performance needed to make ongoing investments in our people, facilities, and technology, and the MAP Award process keeps us focused on that goal."

Twitter: @SusanJMorse