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100 Top Hospitals announced by IBM Watson Health

The study spotlights the best-performing hospitals based on a scorecard of publicly available clinical, operational and patient satisfaction metrics.

Jeff Lagasse, Associate Editor

Mount Sinai Medical Center, Miami Beach, FL (Google Earth)Mount Sinai Medical Center, Miami Beach, FL (Google Earth)

IBM Watson Health has unveiled its 100 Top Hospitals, an annual study identifying top-performing hospitals in the U.S. based on overall organizational performance.

Formerly known as the Truven Health Analytics 100 Top Hospitals, the study spotlights the best-performing hospitals based on a scorecard of publicly available clinical, operational and patient satisfaction metrics and data. It has been conducted annually since 1993.

Overall, the study found that the top-performing hospitals in the country achieved better risk-adjusted outcomes while maintaining both a lower average cost per beneficiary and higher profit margin than non-winning peer group hospitals.

They also had better survival rates; the winners achieved rates that were 26 percentage points better than those of peer hospitals. The winners came in with 13.4 percent fewer complications and 18.7 percent fewer healthcare-associated infections than the rest of the field.

In addition, the winners had shorter lengths of stay (by almost a half-day); emergency department wait times that were an average of 17 minutes shorter; a median operating profit margin that was 10.6 percentage points higher than their peers; and higher patient satisfaction. Overall hospital experience, as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems, was rated 3.4 percent higher for winning hospitals than peer group hospitals.

Jean Chenoweth, senior vice president, 100 Top Hospitals Programs, IBM Watson Health, said in a statement the winners prove "that an unrelenting focus on quality, supported by constant measurement against peer performance benchmarks, can drive improved outcomes while reducing costs and growing profit margins."

The winners outperformed peers on all 11 clinical and operational performance benchmarks evaluated in the study: risk-adjusted inpatient mortality index; risk-adjusted complications index; mean healthcare-associated infection index; mean 30-day risk-adjusted mortality rate; mean 30-day risk-adjusted readmission rate; severity-adjusted length of stay; mean emergency department throughput; case mix- and wage-adjusted inpatient expense per discharge; Medicare spend per beneficiary index; adjusted operating profit margin; and HCAHPS score.

To conduct the 100 Top Hospitals study, IBM Watson Health researchers evaluated 2,740 short-term, acute care, non-federal hospitals. All research was based on Medicare cost reports, Medicare Provider Analysis and Review data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services Hospital Compare website. Hospitals do not apply for awards, and winners do not pay to market the achievement.

In addition to the 100 Top Hospitals, the IBM Watson Health study also recognizes the 100 Top Hospitals Everest Award winners. These are hospitals that earned the 100 Top Hospitals designation and also are among the top 100 for rate of improvement over five years. This year, there are 13 Everest Award winners.

Below are the winning hospitals, by category, with asterisks indicating the Everest Award winners.

Major Teaching Hospitals

Advocate Illinois Masonic Medical Center – Chicago, IL
Banner - University Medical Center Phoenix – Phoenix, AZ
Banner - University Medical Center South – Tucson, AZ*
Cedars-Sinai Medical Center – Los Angeles, CA
Mount Sinai Medical Center – Miami Beach, FL
NorthShore University HealthSystem – Evanston, IL
Northwestern Memorial Hospital – Chicago, IL
Ochsner Medical Center – New Orleans, LA
OhioHealth Doctors Hospital – Columbus, OH
Penn State Milton S. Hershey Medical Center – Hershey, PA
Providence-Providence Park Hospital – Southfield, MI
SSM Health St. Mary's Hospital - St. Louis – St. Louis, MO
St. Luke's University Hospital - Bethlehem – Bethlehem, PA
UCHealth University of Colorado Hospital – Aurora, CO
University of Wisconsin Hospital and Clinics – Madison, WI

Teaching Hospitals

Aspirus Wausau Hospital – Wausau, WI
Beaumont Hospital - Grosse Pointe – Grosse Pointe, MI*
Bethesda North Hospital – Cincinnati, OH
Bryn Mawr Hospital – Bryn Mawr, PA
BSA Health System – Amarillo, TX*
Good Samaritan Hospital – Cincinnati, OH
Kettering Medical Center – Kettering, OH
Mayo Clinic Hospital – Jacksonville, FL
Mercy Hospital St. Louis – St. Louis, MO
Miami Valley Hospital – Dayton, OH
Mount Carmel St. Ann's – Westerville, OH*
PIH Health Hospital – Whittier – Whittier, CA
Riverside Medical Center – Kankakee, IL
Rose Medical Center – Denver, CO
Sentara Leigh Hospital – Norfolk, VA*
Sky Ridge Medical Center – Lone Tree, CO
SSM Health St. Mary's Hospital – Madison – Madison, WI
St. Luke's Boise Medical Center – Boise, ID
St. Luke's Hospital – Cedar Rapids, IA
Sycamore Medical Center – Miamisburg, OH
The Christ Hospital Health Network – Cincinnati, OH
The Jewish Hospital - Mercy Health – Cincinnati, OH
Cone Health – Greensboro, NC*
UCHealth Poudre Valley Hospital – Fort Collins, CO
United Regional Health Care System – Wichita Falls, TX

Large Community Hospitals

Advocate Condell Medical Center – Libertyville, IL
Advocate Sherman Hospital – Elgin, IL*
Asante Rogue Regional Medical Center – Medford, OR
Butler Memorial Hospital – Butler, PA*
CaroMont Regional Medical Center – Gastonia, NC
Edward Hospital – Naperville, IL
Hoag Hospital Newport Beach – Newport Beach, CA
Mease Countryside Hospital – Safety Harbor, FL
Memorial Hermann Memorial City Medical Center – Houston, TX
Mercy Health - St. Rita's Medical Center – Lima, OH*
Mercy Hospital Oklahoma City – Oklahoma City, OK*
Northwestern Medicine Central DuPage Hospital – Winfield, IL
Rio Grande Regional Hospital – McAllen, TX
Scripps Memorial Hospital La Jolla – La Jolla, CA
Shawnee Mission Medical Center – Shawnee Mission, KS
St. Clair Hospital – Pittsburgh, PA
St. David's Medical Center – Austin, TX
St. Francis Downtown – Greenville, SC
St. Joseph's Hospital – Tampa, FL*
St. Vincent Evansville – Evansville, IN

Medium Community Hospitals

Baylor Scott & White Medical Center - Round Rock – Round Rock, TX
Blanchard Valley Hospital – Findlay, OH
Bon Secours St. Francis Hospital – Charleston, SC
Chester County Hospital – West Chester, PA
Cleveland Clinic Florida – Weston, FL
Indiana University Health North Hospital – Carmel, IN
Kalispell Regional Medical Center – Kalispell, MT
Logan Regional Hospital – Logan, UT
Mercy Health - Clermont Hospital – Batavia, OH
Mercy Medical Center – Cedar Rapids, IA
Montclair Hospital Medical Center – Montclair, CA
Ochsner Medical Center - Baton Rouge – Baton Rouge, LA
OhioHealth Dublin Methodist Hospital – Dublin, OH
Saint Alphonsus Medical Center – Nampa – Nampa, ID
Sentara Williamsburg Regional Medical Center – Williamsburg, VA
Sherman Oaks Hospital – Sherman Oaks, CA
Texas Health Harris Methodist Hospital Southwest Fort Worth – Fort Worth, TX
UCHealth Medical Center of the Rockies – Loveland, CO
West Valley Medical Center – Caldwell, ID
Wooster Community Hospital – Wooster, OH

Small Community Hospitals

Cedar City Hospital – Cedar City, UT
East Liverpool City Hospital – East Liverpool, OH*
Florida Hospital Wesley Chapel – Wesley Chapel, FL
Hawkins County Memorial Hospital – Rogersville, TN
Hill Country Memorial Hospital – Fredericksburg, TX
HonorHealth Scottsdale Thompson Peak Medical Center – Scottsdale, AZ
Lakeview Hospital – Bountiful, UT
Lakeview Hospital – Stillwater, MN
Lakeview Medical Center – Rice Lake, WI
Pampa Regional Medical Center – Pampa, TX
Parkview Huntington Hospital – Huntington, IN
Parkview Noble Hospital – Kendallville, IN
Saint Luke's South Hospital – Overland Park, KS
Spectrum Health United Hospital – Greenville, MI
Spectrum Health Zeeland Community Hospital – Zeeland, MI*
Springhill Medical Center – Springhill, LA
St. Anthony Summit Medical Center – Frisco, CO
St. John Owasso Hospital – Owasso, OK
St. Vincent Fishers Hospital – Fishers, IN
Stillwater Medical Center – Stillwater, OK

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