Topics
January 27 | Susan Morse

The death toll from the pandemic is projected to climb to 500,000 by the end of February.

January 27 | Jeff Lagasse

Knowing the patient population and allocating staff based on skill level are effective measures to maximize staff efficiency.

January 11 | Healthcare Finance Staff

This special collection, which will be updated throughout the month, looks at what's being done to ease the provider burden.

Whitepapers

UnitedHealthcare: A Customer Story

October 28It is a complicated time for the healthcare industry. The vast number of players competing for space leaves consumers in a tangled ecosystem of insurers, providers and pharmaceutical companies. What gets lost is the personal relationship between members and the medical community. With this, creating something that connects on emotional level with patients and members should help.

Improving the Patient Financial Experience Throughout the Patient Journey

November 20While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient satisfaction and remove key barriers to high quality care.

UnitedHealthcare: A Customer Story

October 28It is a complicated time for the healthcare industry. The vast number of players competing for space leaves consumers in a tangled ecosystem of insurers, providers and pharmaceutical companies. What gets lost is the personal relationship between members and the medical community. With this, creating something that connects on emotional level with patients and members should help.

Improving the Patient Financial Experience Throughout the Patient Journey

November 20While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient satisfaction and remove key barriers to high quality care.
Webinars

Developing and Implementing a Patient Engagement Strategy

May 12Today's complex healthcare ecosystem requires a personalized experience in order to help patients navigate the most appropriate care journey. To be successful, strategies must be put in place to drive patient engagement that educates, facilitates communication, improves outcomes and ultimately reduces costs. This has become even more critical with COVID-19 as payer and provider organizations work together to implement virtual care to assess risk, triage care and provide prescription services.

From Zero to 100: A Practical Framework to Jumpstart Your Test Automation Program

April 27In this session, we will discuss challenges related to setting up your automation program, how to unlock the potential of test automation and how to determine which workflows can be automated. We will show you how using artificial intelligence (AI) to analyze your applications can identify patterns of defects and prevent them in the future.

Developing and Implementing a Patient Engagement Strategy

May 12Today's complex healthcare ecosystem requires a personalized experience in order to help patients navigate the most appropriate care journey. To be successful, strategies must be put in place to drive patient engagement that educates, facilitates communication, improves outcomes and ultimately reduces costs. This has become even more critical with COVID-19 as payer and provider organizations work together to implement virtual care to assess risk, triage care and provide prescription services.

From Zero to 100: A Practical Framework to Jumpstart Your Test Automation Program

April 27In this session, we will discuss challenges related to setting up your automation program, how to unlock the potential of test automation and how to determine which workflows can be automated. We will show you how using artificial intelligence (AI) to analyze your applications can identify patterns of defects and prevent them in the future.
Topic Spotlight