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Workforce Management

The healthcare market is considered resistant to economic recession, but that doesn't mean it's any easier to hire and keep good workers when dollars are in short supply. Hospitals and clinics often outsource business processes such as clinical documentation and billing and revenue cycle, while working to retain care professionals and other core staff. Despite recent economic downturn, healthcare remains one of the fastest-growing job sectors in the United States.

RELATED STORIES:
Nurses at Massachusetts hospital take pay cut for 'safer' staffing levels
Healthcare employment still rising in 2010

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Court strikes down NLRB's 'ambush' election rule
May 17, 2012 |
Stephanie Bouchard

The National Labor Relations Board's so-called "ambush" election rule was struck down by a federal judge on May 14 on a procedural issue -- that the NLRB did not have a quorum.

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R.I. hospitals contributed $6.3B to state's economy in 2010
May 15, 2012 |
Kelsey Brimmer

According to a new report released by the Hospital Association of Rhode Island (HARI), Rhode Island hospitals contributed more than $6.3 billion to the state's economy in 2010.

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Compensation incentive programs for healthcare professionals are ineffective
May 14, 2012 |
Stephanie Bouchard

As the healthcare industry continues to move in the direction of using compensation incentives, a new analysis reveals that incentives as currently used are not an effective motivator for healthcare professionals and waste an estimated $20 billion in resources.

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5 ways to make the most out of a group purchasing organization
May 11, 2012 |
Michelle McNickle

As economic pressures continue to increase and the ability to efficiently manage costs is emphasized, organizations are looking wherever they can for financial relief. That's why it's no surprise many are turning to group purchasing organizations for smaller administrative fees, more transparent transactions and a general partner in healthcare reform.

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California could save $3.6M yearly by reducing chronic conditions
May 11, 2012 |
Kelsey Brimmer

According to a recent report done by the Urban Institute in Washington, D.C., California could save $3.6 million a year by reducing the prevalence of chronic conditions, like diabetes and heart conditions, by just 1 percent.

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Nurses in physicians' offices see salary hike
May 8, 2012 |
Rene Letourneau

Nurses and nurse managers employed in physicians' offices have begun receiving salary increases even as most other clinical and administrative support staff have seen their pay stagnate or decline, according to a recent survey by communications consulting firm UBM Medica US.

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LEAP Project identifies best use of workforce
May 8, 2012 |
Kelsey Brimmer

Princeton, NJ – As the shortage of primary care providers is becoming more of a threat to healthcare organizations, a new national program has been created to help identify primary care sites around the country that are using their workforce creatively in order to increase access, provide good quality care and create value at their institutions.

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Business Intelligence improves the bottom line
May 8, 2012 |
John Andrews

Business intelligence is finding myriad ways to improve the healthcare organization's bottom line, whether it's through clinical improvement, greater operational efficiencies or enhanced revenue cycle functionality, system designers say.

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Low mark for Highmark
May 8, 2012 |
Chris Anderson

For a company in need of strong leadership at the top as it looks to complete the acquisition of West Penn Allegheny Health System, reopen negotiations with recalcitrant provider UPMC and battle rival health insurers entering the market, now is not a good time to be looking for a new CEO.

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Hospitals focus on employee wellness
May 7, 2012 |
Kelsey Brimmer

Hospitals focus on employee wellness

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Newsmaker Interview: Teri Fontenot
May 7, 2012 |
Stephanie Bouchard

Teri Fontenot President and CEO Woman’s Hospital, Baton Rouge, La.

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Benefit corporations’ mission is to bring positive change
May 7, 2012 |
Stephanie Bouchard

Cathy Thomas Hess, RN, a clinical wound care expert, founded Wound Care Strategies in 1995 as a healthcare business consulting company. Now called Well Care Strategies, the company has expanded to locations in three states, offers its own electronic medical record software system and has evolved into a new business model: In 2010, the company became a benefit corporation.

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Creating the Foundation for Financial Health in 21st Century Healthcare Provision
February 1, 2012 |
Resource Central

SPi Healthcare and Frost and Sullivan will address how the financial health of today's healthcare providers is being severely challenged in an era where fundamental factors are clashing.

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Deceased Patient Receivables: Four Factors for Successful Recovery
October 25, 2011 |
Resource Central

Deceased debt - money owed by the estates of decedents - makes up a significant part of most healthcare organizations’ accounts receivable, a share that may approach 100 percent for hospice-care facilities and other specialized providers. Although recovery of this debt can generate meaningful revenue streams in exchange for very modest investments, many providers pursue it ineffectively or outsource it to non-specialists who deliver poor results and introduce avoidable costs and risks. This paper outlines the revenue opportunity available by recovering deceased patient receivables, shows where current approaches fall short, and describes the four essential elements of a successful recovery program.

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Lawson Analytics for Healthcare: Minimize waste, manage expenses and enhance your ability to deliver quality patient care
October 17, 2011 |
Resource Central

Do you ever ask, "What is my relationship between staffing and patient wait times or incidents?" "Where are opportunities to standardize supplies to reduce costs?" "How does length of stay impact service line profitability?" When it comes to your healthcare organization, you need answers that reveal where you can minimize waste, manage expenses and enhance your ability to deliver quality patient care. View this webinar to learn how analytics for healthcare can help you simplify access to timely information across your organization, deliver accurate information and support faster decision-making and control critical areas of spend so you can focus on improving patient care.

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Guidebook: Kronos Workforce Analytics for Healthcare
June 23, 2011 |
Resource Central

Health care staffing managers need to rapidly identify factors that impact payroll and take steps to improve them. Learn how you can get greater visibility, increased productivity, managed labor costs, and improved patient care.

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Learn How a Groundbreaking Pharmacy Collaboration Saves More Than Money
October 5, 2010 |
Resource Central

Learn how organizations involved in pharmacy collaboration were able to not only dramatically reduce their pharmacy costs but also improve the quality of care for their patients.

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Sharon Regional Health System Saves $500,000 on Support Services with a Strategic Solution
August 17, 2010 |
Resource Central

Sharon Regional Health System, knew they had some issues with the organization’s environmental services and nutrition services departments. As a result of contracting with a food and facilities management services company, costs were reduced by $15K to $20K annually.

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Finance Leaders Rethink Transcription: Six Critical Criteria in a Changing Landscape
July 19, 2010 |
Resource Central

This white paper explores these essential criteria and provides key information to make smarter, more informed medical transcription buying decisions today.

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Clinical documentation: Advance the gathering, reporting and sharing of information
April 16, 2010 |
Resource Central

This white paper presents a methodology for reviewing the financial viability of potential clinical documentation partners.

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Low Cost, High Return Technology Improves Bill Collection
April 1, 2010 |
Resource Central

Learn how address accuracy positively impacts financial and operational performance, how patient access can find the ideal verification tool, and how the business office can calculate the ROI.

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The future of primary care
March 22, 2012 |
Jay Parkinson, MD

Primary care is in such a bad state. Only about 5% of graduating residents are choosing primary care mostly because primary care doctors can expect to earn $3.5 million less than a specialist over their lifetimes.

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Increasing pay for primary care doctors, why it matters
February 9, 2012 |
Mike Stephens

The current shortage of primary care physicians has received a great deal of attention in recent years, but very little has happened to impact or reverse the trend and the problem just continues to get worse.

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Cardiology is the trend: Hospital employee route or private practice?
January 31, 2012 |
James Ellis and Aaron Razavi

As a leader in specialty procedures, cardiology is a growing field that is in demand from patients, as well as from hospitals looking to acquire practices. While some cardiologists are interested in being employed by hospitals, about 67% others prefer the private practice route.

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Nursing shortage: Is it a case of crying 'wolf?'
January 30, 2012 |
David Williams

How many times have you read about the staggering shortage of nurses? It’s routine to see numbers in the hundreds of thousands tossed around – representing the seemingly insatiable demand for nurses from an aging population. I’ve always been suspicious of these estimates.

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Primary care workforce shortage: Some more solutions
January 9, 2012 |
David Williams

In Matching Supply to Demand: Addressing the U.S. Primary Care Workforce Shortage, the National Institute for Health Care Reform observes that the primary care workforce expansion components of the Affordable Care Act will not be sufficient to meet demand.

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Changing jobs as a mid-level nurse: Social media tips
December 27, 2011 |
Tera Tuten

With so many people vying for the same mid-level nursing jobs, it’s easy to fall into obscurity. But there are ways to stand out of the typical applicant pool and make a great impression right at the start.

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Research uncovers dramatic increase in young women entering nursing
December 8, 2011 |
Frank Irving

The number of people aged 23 to 26 -- primarily women -- who became registered nurses increased by 62 percent from 2002 to 2009, according to a new study conducted by researchers from the RAND Corporation, Vanderbilt University and Dartmouth College.

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Industry action equals intelligence
October 26, 2011 |
James C. Bohnsack

Napoleon Hill, an American writer focusing on personal success, once said, “action is the real measure of intelligence.” I agree with this statement, and it is exciting to see that much of the healthcare industry does, too.

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Exploiting Privacy Breaches
October 17, 2011 |
John Halamka, MD

I've described information security as a Cold War, requiring constant investment and vigilance to innovate faster than the hackers and criminals who are stealing data to commit identity theft. I'm spending an increasing percent of my resources on regulatory compliance and data protection.

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How Occupy Wall Street is affecting healthcare and social media
October 14, 2011 |
Kelly Mehler

The advocacy group Health Care for America Now has had a loud voice in the healthcare reform debate over the past three years. The company started a Tumblr blog titled "We are the 99 percent," where followers submit photos of themselves holding a sheet of paper, with a message as to why they choose to occupy Wall Street. The site states: "We are forced to choose between groceries and rent. We are denied quality medical care. We are suffering from environmental pollution." The list goes on.

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The perils of early closure in medicine and management consulting
September 21, 2011 |
David Williams

Happiness in this World has an interesting post from last November, which tells the story of a misdiagnosis of one physician by another. The problem: “early closure,” or jumping to conclusions.

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Hospital CEOs: Key Issues for the Next 3 Years
September 12, 2011 |
James Ellis and Aaron Razavi

How does the CEO of a best performing hospital, according to Thomson Reuters 100 Top Hospitals, manage priorities?

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Essential Health Benefits Coalition statement on HHS bulletin on essential benefits
December 19, 2011 |
Industry News Release

Neil Trautwein, chairman of the Essential Health Benefits Coalition and vice president and employee benefits policy counsel at the National Retail Federation, released the following statement on the release of a bulletin today by the Department of Health and Human Services (HHS) for the essential health benefits package:

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Walgreens Take Care Health Systems to operate Cisco’s on-site LifeConnections employee health center
November 29, 2011 |
Industry News Release

Walgreens (NYSE: WAG) (NASDAQ: WAG) subsidiary Take Care Health Systems, the nation's largest and most comprehensive manager of convenient care clinics and employer-based health and wellness centers, has formed a relationship with Cisco to operate the LifeConnections Health Center on Cisco’s campus in San Jose, Calif. The LifeConnections Health Center provides Cisco employees and dependents with comprehensive and integrated health and wellness services including primary care, physical therapy, chiropractic care, acupuncture, vision, health coaching and an onsite Walgreens pharmacy.

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Digital Insurance appoints healthcare reform strategist to further evolve company’s business model
November 15, 2011 |
Industry News Release

Digital Insurance (www.digitalinsurance.com), the nation's fastest-growing employee benefits agency, has created a new executive position to lead initiatives related to health care reform, promoting industry veteran Annette Bechtold to senior vice president of operations and strategic development. With this and other activities, the company continues to make the commitment and investments needed to dramatically differentiate the advisory services it provides to clients.

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Organizations manage healthcare costs through employee education and accountability
November 15, 2011 |
Industry News Release

As employer-provided benefits continue to become a bigger portion of labor costs, organizations are increasing employee cost sharing as well as providing employee health education, wellness initiatives and financial education/advice. According to the Employee Benefits Accountability and Consumerism 2011 survey by WorldatWork, 45% of surveyed organizations report that turning employees into educated consumers of benefits is a very high priority for their organization's top management with more senior leaders now acting as advocates.

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The WellSteps wellness compliance checker helps employers stay compliant
November 9, 2011 |
Industry News Release

Employee wellness programs have been adopted by many companies to help lower employee related costs by improving employee health. Because these programs often collect personal health information through health risks appraisals while also offering incentives to promote employee behavior change, legal protection from discrimination was deemed necessary. Whether offered by an employer sponsored group health plan or by a health insurance carrier, wellness programs must comply with many federal "wellness rules" included in ERISA, HIPAA, and GINA.

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Mercy chooses Smart Square as its staff scheduling tool
November 3, 2011 |
Industry News Release

Mercy, the eighth-largest Catholic health care system in the U.S., has launched Avantas’s Smart Square scheduling software at 16 of its 30 hospitals in a four-state region including Arkansas, Kansas, Missouri and Oklahoma. Avantas, an Omaha, Neb.-based company that provides best-practice work strategies for the health care industry, signed an agreement last year to provide its comprehensive staffing and scheduling tool to Mercy. Smart Square is being phased in at all hospitals across Mercy, with inpatient nursing units being the focus of Phase I.

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IPC The Hospitalist Company reports Third Quarter 2011 results
October 28, 2011 |
Industry News Release

IPC The Hospitalist Company, Inc. (Nasdaq:IPCM), a leading national hospitalist physician group practice, today announced financial results for the third quarter ended September 30, 2011.

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WorldatWork selects Care.com's workplace solutions as newest employee benefit
October 20, 2011 |
Healthcare Finance News Staff

Care.com, Inc. (http://www.care.com) the premier source of trustworthy family care options for children, adults & seniors, pets and home & lifestyle, today announced that WorldatWork, a non-profit association dedicated to knowledge leadership in compensation, benefits and total rewards, has selected Care.com's Workplace Solutions to provide employees with comprehensive access to care services to enable them to be focused and productive at work.

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Continental Anesthesia, Ltd announces growth plan
October 17, 2011 |
Industry News Release

Howard O. Schechter M.D., the Founder of Continental Anesthesia, Ltd, announced a reorganization to accommodate sustainable growth due to increased hospital demand for anesthesia services. Dr. Schechter commented, "I am pleased to announce the appointment of Michael N. Cannizzaro as Chairman and Chief Executive Officer of Continental Anesthesia's management services company. His extensive healthcare executive management experience will enhance our current position as a leader in partnering with leading hospitals and surgical centers for anesthesia services."

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Medical Billing Assistance, Inc. signs deal to acquire First Choice Medical Group of Brevard, LLC
October 6, 2011 |
Industry News Release

Taking another step to position itself as a national leader in providing an innovative state-of-the-art approach to healthcare management, Medical Billing Assistance, Inc. (OTCBB:MDBL, Stock Twits: $MDBL) ("MDBL") announced today that, through one of its wholly owned subsidiaries FCID Medical, Inc. (FCID), it has signed a letter of intent to acquire First Choice Medical Group of Brevard, LLC ("FCMG"). In addition to the letter of intent, FCID has entered into an exclusive Management Agreement with FCMG to take over all of its business operations until and through the date of closing on the acquisition.

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4 factors help hospitals manage bad debt
October 6, 2011 |
Industry News Release

Higher out-of-pocket costs and flexible spending plan restrictions have increased patients' healthcare liabilities, such as deductibles, co-pays and co-insurance. Healthcare organizations then accumulate debt from patient liabilities that are not collected, known as bad-debt expense. Crowe Horwath LLP, one of the largest public accounting and consulting firms in the U.S., looks at operational control points that can help hospitals manage and reduce their bad-debt expense.

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MSC to Offer surgical implant cost management solution
October 5, 2011 |
Healthcare Finance News Staff

MSC Care Management, the industry's leading provider of medical products and services to post-discharge and post-injury workers' compensation claimants nationwide, announced today that it will acquire Integrated Healthcare Services, a national company also focused on the workers' compensation industry, to offer a unique and comprehensive surgical implant cost management solution, known as S3. Integrated Healthcare Services' other business units will also join with MSC to further fortify MSC's position in the market, providing specialized workers' compensation solutions in Catastrophic & Home Health Services and Equipment & Device Management.

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