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Featured Resources

Financial Patient Engagement: Best Practices to Increase Collections

Healthcare providers spend so much time clinically engaging patients in hopes of qualifying for the federal government’s Meaningful Use incentives that it is easy for them to forget that financially engaging patients can also be meaningful. To accomplish these goals, however, providers must find the right strategy and the best tools. The strategy is straightforward but sometimes overlooked, and includes thoughtful patient education and communication at every point in the revenue cycle – pre-service, point-of-service and post-service. Read this Healthcare Finance News white paper to learn best practices to increase collections. Learn More

Supercharged CDI: NLP, intelligent workflow and CAC revolutionize CDI program at UPMC

In today’s healthcare environment, information is the engine that drives activity and care delivery. But the data found within the EMR, especially the physician narrative, often exhibits deficiencies. These deficiencies, such as lack of specificity or clinical clarity, can adversely impact a caregiver’s ability to make appropriate decisions, as well as an organization’s quality rankings and reimbursement. Download this white paper to read why NLP will become essential for a cost-effective concurrent CDI program. Learn More

The value of unique device identification across healthcare

The UDI rule establishes a common language for medical devices. Read this white paper by Natalia Wilson of the Health Sector Supply Chain Research Consortium in the W.P. Carey School of Business at Arizona State University to find out about the efforts underway to implement this standard across healthcare - including research, key constituent involvement, and education efforts to address adoption and implementation. Learn More

Video

Monroe Clinic improves operational efficiency,...

This video provided by ASQ highlights the Monroe Clinic, a not-for-profit health system working to improve its culture of quality by increasing operational efficiency and boosting patient satisfaction.

WATCH: Full ASQ TV Episode 2: Culture of Quality

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