WAUKESHA, WI – GE Healthcare, a division of General Electric has introduced AssurePoint Services – a single, flexible platform to address today’s changing market needs. The new model consolidates GE Healthcare’s broad services offerings – enabling a flexible portfolio for helping improve the performance value of assets, operations, maintenance and clinical excellence.

This new model was designed using customer feedback and offers flexible options for individual needs and performance value. AssurePoint will help optimize utilization and maintenance of diagnostic imaging equipment and clinical devices – aiming to optimize equipment availability, clinical excellence, productivity and industry compliance.

“The AssurePoint family of service offerings has been created based on feedback from our customers, and we are pleased to be able to provide them with services specifically tailored to meet their business goals and needs, and help them provide continuous access to high-quality care,” said Mike Swinford, VP and GM of Americas Service.

The entire AssurePoint family of services is backed by the members of GE Healthcare’s Americas service team. Service is provided by a vast network of more than 2,600 local field engineers with deep industry and technology expertise using innovative remote and proactive technologies to deliver fast, professional response when it’s needed.

“GE has developed the AssurePoint family of offerings to help enhance patient care through innovative decision support tools,” said Swinford. “The breadth of offerings from which to choose can help manage your facility budget without compromising on asset performance or up-time. Using AssurePoint Services to improve maintenance practices can help reduce cost, increase patient access and improve healthcare quality.”

Tailored Programs
AssurePoint Services offers a number of flexible offerings to meet the individual needs of the hospital, clinic or physician’s office, allowing more efficiency in any care area. Examples of these offerings include:

• AssurePoint Standard: provides full-service, on-site support and 24/7 remote diagnostics
• AssurePoint Performance: delivers full-service support with operational and clinical informatics to help you increase throughput, optimize procedure mix and support the decision-making process throughout the equipment life cycle.
• AssurePoint Rapid: features priority access to tech support, fast access to critical parts, and our quickest on-site response to ensure minimal unplanned downtime.
• AssurePoint In-House Offerings: An experienced GE team draws on a portfolio of training, technology and labor resources to help ensure optimal operation of clinical assets and provide customized support for in-house service strategies. Customers can choose from several programs including AssurePoint In-House Parts, AssurePoint In-House Standard, and AssurePoint In-House Assist.

For more information on the AssurePoint Services offerings visit www.gehealthcare.com/AssurePoint

ABOUT GE HEALTHCARE
GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to more people around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare systems.

Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality and efficiency around the world. Headquartered in the United Kingdom, GE Healthcare is a $17 billion unit of General Electric Company. Worldwide, GE Healthcare employs more than 46,000 people committed to serving healthcare professionals and their patients in more than 100 countries. For more information about GE Healthcare, visit our website at www.gehealthcare.com